The PawPilot range
PawPilot Duo
PawPilot Solo
PawPilot Flow
Replacement Filters
Frequently asked questions
How does the PawPilot Smart Feeder connect to my phone?
Connect the feeder to a compatible mobile app using your home Wi-Fi. Final app setup details will be confirmed before launch.
Can I schedule meals in advance?
Yes. You can create scheduled feeding times and portions through the compatible mobile app.
Can I feed my pet remotely when I’m away from home?
Yes. Remote feeding is supported through the compatible mobile app when the feeder is connected.
Does the smart feeder camera work at night?
Final night-viewing details will be confirmed before launch.
Does the feeder work with both 2.4GHz and 5GHz Wi-Fi?
Yes. The PawPilot Smart Feeder supports both 2.4GHz and 5GHz Wi-Fi.
What is the return policy?
Our final returns policy and terms will be confirmed before launch.
Do you deliver nationwide in South Africa?
Yes. PawPilot offers nationwide delivery within South Africa. Final delivery information will be available before launch.
How often should I replace the fountain filters?
Replacement frequency depends on use and water conditions. Final filter guidance will be confirmed before launch.
How long does the PawPilot Flow water fountain battery last?
Battery life depends on usage. Final runtime details will be confirmed before launch.
How do I clean the feeder and stainless-steel bowls?
Remove the stainless-steel bowls for regular washing. Wipe the electronic feeder body with a soft, slightly damp cloth and never immerse it in water.
What happens if the Wi-Fi connection drops?
Final offline feeding and reconnection details will be confirmed before launch.